Monday, July 27, 2009

ICICI can deduct money from your salary - WITHOUT your consent

ICICI Bank has modified the credit card agreement wherein they can deduct credit card dues from your salary directly ( by asking your employer to do so ). Any sort of agreement between your employer and you cannot prevent this deduction from your salary.

Although I don't hold any ICICI credit card, this may start a dangerous trend in the Indian credit card industry which will soon be followed by others also.

Just imagine the following scenario:
- You notice a fraudulent transaction on your card. You dispute it with the Credit card company.
- The Credit card company ( i.e. ICICI Bank ) does not agree with you and decides to charge you.
- They instruct your employer to deduct the money from your salary. You CAN'T stop it.

Or a second scenario:
- Usually private credit card companies delay cheque payments by 4-5 days so that they can charge you for late payments.
- Nowadays you can get these charges reversed after some negotiation with the customer care.
- But after this rule is implemented, the bank can directly deduct such fees ( like late fees ) from your salary. The Bank does not have to negotiate with you.

Remember this clause in the card member agreement has been inserted by a Bank which had introduced a rule in the year 2003 stating that more than 3 cash transactions at the home-branch will be charged. They of course had to take back such restrictions on RBI directions.

If I held an ICICI card, I would have immediately cancelled it citing this change in agreement as the reason. If ICICI card holders cancel their cards in sufficient numbers, other credit card companies won't dare to make such changes to the card agreement. Also, if money is deducted from your salary for wrong reasons by the credit card company, I will suggest you first approach the RBI Ombudsman and then Consumer Courts. Lets see if this rule can stand in a court of law.

1 comment:

  1. Employees must take up this issue with their employers. The bank cannot dictate such condition on the employers.

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