Monday, December 15, 2008

Savings Tip: Save on service charges

With airfares becoming unaffordable once again and new airports under development in different cities charging UDF ( in addition to the already high fares ), we middle-class people will have to rely on our "garib rath" the Indian Railways.
Thankfully, now IRCTC offers online booking facility for train tickets and you don't have to stand in queue for hours to get a reservation ticket. But this facility comes with some additional charges ( obviously! )

When you buy a ticket from IRCTC, there are 3 costs that you incur:
1. The ticket fare and reservation cost ( this goes to the Indian Railways )
2. The IRCTC commision ( depends on the class for which ticket is booked, for Sleeper it is Rs. 10 and for Third AC is it Rs. 20 and so on. IRCTC also pays some service tax out of this, but that is not relevant here )
3. The service charges payable to the payment gateway/bank.

We cannot do anything about the first two costs, but the third one depends on the bank you use to make the payment.
Let's have a look at the service charges of different booking for train ticket booking. Go to IRCTC Terms & Conditions and scroll down to section 2.1

This section is divided into two parts:
- Payment by Credit Cards
In this section you will notice that almost all payment gateways charge around 1.8%, but the Axis Bank payment gateway charges only 1.65%
So when paying by Credit Card, you can choose Axis Bank payment gateway for lower charges.
Update 1: A reader has faced problem with Axis Bank with respect to refunds, and he advises not to use Axis Bank payment gateway.

Update 2
: Chinmay Shah has suggested to use Kotak Credit Cards for railway ticket booking. Kotak Credit Cards have the facility of railway surcharge waiver which means no payment gateway charges for Kotak Credit Cards. I'm not sure about the annual fees and other charges of Kotak Credit Card, so do check them out before getting yourself a Kotak Credit Card.

- Payment by Direct Debit
Most of the banks, charge a constant amount ( 10-11 rupees ) but there are some who don't levy any charges. These banks which don't levy any charge are much better than any credit card payment gateway, as the third cost ( in the list above ) is zero now. The list of banks which don't charge any amount for payment by Direct Debit are:
  • Bank of Punjab
  • Punjab National Bank
  • ABN-Amro Bank
  • Federal Bank
  • Syndicate Bank
  • IndusInd Bank
  • Karnataka Bank
  • Bank of India
  • Bank of Baroda
So, if any of these Banks are near to your house, do consider having an account in them with Internet banking facility. Then you can book railway tickets through internet without paying any service charges to the Bank. I personally use Punjab National Bank and till now I haven't faced any issues with its Internet Banking site.

8 comments:

  1. Don't ever use Axis Bank payment gateway for credit card payment, because in case the transaction fails the service charges are not refund by Axis Bank. Compare this with HDFC payment gateway, where if a transaction fails the service charges are also refunded by HDFC. I will say HDFC Bank is thousand times better than Axis Bank.

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  2. i have one suggestion when u r booking ticket using credit card facility use Kotak bank any cc card for booking and use any bank payment gateway..

    benefit is kotak card dont charge 1.8 % or 1.65 % payment gateways charge...
    so we have to just pay basic ticket charge and irctc ticket booking commission

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  3. Thanks Chinmay, nice info!

    I checked out their website.

    They have four types of credit cards, viz:
    1. Fortune Gold Card
    2. Trump Gold Card
    3. Royale Signature Card
    4. League Platinum Card

    and all four of them have this facility of railway surchage waiver. Readers do note that the maximum surcharge available per annum is Rs. 500 which must be sufficient for any individual ( until and unless you are a travel agent ).
    I will update the above post accordingly.

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  4. while using Kotak Credit Card for railway ticket booking right now their no annual fees and other hidden charges.

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  5. Another saving tips on paying telecoms bills..
    by doing telecoms bills payment online use standard charted bank super value credit card right now it don't have any annual fee and hidden charge ...and benefit is u get 5 % assured cash back

    ReplyDelete
  6. can u use a kotak debit card to purchase online railway tickets?....I don't see it listed anywhere when you go to the payment page....Thanks Rohit

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  7. Hi Rohit,

    You can use any of the credit card payment gateways like Citibank or ICICI to use your Visa/Master debit card.

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